Support Engineer-CRM

Job Ref: JO000094538
Sector: IT
Job Type: Temporary
Date Added: 05 November 2019
  • Fargo ND, US Fargo Cass Co. USA 58104
  • $25 - $40 per HOUR
    HOUR
  • Ian Mulloy
  • (703) 949-0216
s.com USA https://www.scom-usa.com https://www.scom-usa.com/-/media/scom-usa/scomlogo.jpg

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Support Engineer- CRM

Support Engineer with Dynamics GP, Great Plains/ CRM or other accounting CRM/ ERP system support experience is needed to provide secondary level technical support for a dynamic client. This is a long term contract position.

Responsibilities for the Dynamics Support Engineer

  • Provides technical support for Dynamics GP, including escalated issues, mainly to end users, along with developers and corporate customers.

  • Provides support via telephone, written correspondence, and electronic media. Works independently with limited supervision. May provide technical training, coaching and mentoring to other engineers. May act as substantial technical resource in certain product areas.

Requirements for the Dynamics Support Engineer

  • Associates degree in a technical or business field preferred, or an equivalent combination of education and experience required.

  • Experience with Microsoft Dynamics CRM/GP/ Great Plains or other accounting CRM/ ERP applications for 1+ years.

  • Solid understanding of technical support issues. Strong communication, problem solving, and technical writing skills; and help with accounting functions

  • Excellent customer service and support skills.

Considered a plus for the Dynamics Support Engineer

  • Experience with Microsoft technologies including SQL Server, Exchange, Active Directory, IIS, SharePoint and Office. Programming skills in Dexterity, and/or C# is a plus.

“Employer will not sponsor applicants for work visas for this position.”

Please apply online or email ian.mulloy@scom-usa.com. If you don’t meet these requirements, but are interested in other Impellam NA, CORESTAFF or S.Com opportunities, please register with us online at www.scom-usa.com.

s•com is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.

s.com USA
30/11/2019 12:00:00
USD 25.00 25.00